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https://niser.org.my/resources/spamming_survey/spamming_survey_2003.pdf (484 Kb)

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Background

The "NISER Spamming Issues Online Survey" is conducted by the National ICT Security & Emergency Response (NISER), in collaboration with ACNielsen. The survey was conducted in July 2003, among 102 organisations from government, finance, retail, manufacturing, services and telecommunication sectors in Malaysia.

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Summary of
Key Findings

• Incidence of organisations receiving spam is high at 95%

• Spam is mostly defined as:

• Unsolicited emails (82%)

• Anonymous emails (77%)

• About 77% of organisations currently use technology to control spam mainly using mail filter and anti-spam software (85%)

• 79% agree that spam costs significant time and money, however:

• only 27% would take action to be removed from spammers' mailing lists

• only 48% would report the issue to respective authorities

• The spamming issue in Malaysia is currently seen as moderate or not serious (66% )

• However, most organisations are concerned about the problem (75%)

• Therefore, the government should enforce legislation to outlaw spam as 95% of organisations suggest that the current law is inadequate

• Currently, only 10% of those organisations who responded are aware of the existence of law related to spamming